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Support Hub & Help Center

Need help scheduling a load or have compliance questions? Send us a request or read through our frequent Q&As.

Submit a Support Ticket

Our customer experience eco-team will respond within 12 hours.

Frequently Asked Questions

Review standard operational procedures.

What electronic materials are accepted for pickup?

We accept monitors, TVs, laptops, cell phones, home theater systems, appliances (microwaves, AC units), lighting lamps, and standard batteries. Anything with a power cord or battery cell can be scheduled!

Is there any cost for scheduling a pickup?

No! ReclaimX household and basic commercial pickup schedules are 100% free. The operation costs are funded through materials reclamation inside our partner EPA-certified smelting and sorting plants.

How does the storage wipe process work?

Our partner plants are certified data destroyers. Hard drives, tablets, and phones are stripped, and their magnetic platters/memory layers are completely degaussed or physically shredded in compliance with NIST SP 800-88 rules.

Urgent Corporate Scheduling

For quantities exceeding 500kg